PrimeTech Concierge
Your Trusted Tech Support for Seniors – Hassle-Free Solutions for Phones & Computers!
We’ve got you covered with unlimited support starting at just $49/month. Choose the plan that fits your needs and book a call with us today to get back to enjoying your tech!
Struggling with your smartphone, computer, Wi-Fi, or technology problems?
Serving clients nationwide with remote support services and in-person visits in Virginia and Maryland.
Subscriptions
Silver
$49
Gold
$99
Platinum
$249
One-Time Boost
$149
Our Services
Tier 1: Silver Subscription ($49)
Limited phone support (e.g., 2 calls/month)
1 hour of remote support/month (smartphone, computer, or Wi-Fi)
1 in-person session (30 mins) + 2 phone support calls per month
24-hour response time for email inquiries
10% off repairs with 30-day warranty
Monthly scam protection tips (PDF/email)
Welcome Setup Call (once at signup to assess their tech needs)
Referral Bonus – Earn a free in-person session when you refer a friend
Tier 2: Gold Subscription ($99)
Unlimited phone and remote support
2 in-person sessions (45 mins each) + Unlimited phone/remote support per month
Device setup (phones, computers, tablets)
Monthly tech check-ins (via phone or email)
Scam protection tips and priority email support
12-hour response time
15% off repairs with 60-day warranty
Free annual device check
Welcome Setup Call
Referral Bonus
Tier 3: Platinum Subscription ($249)
Our best plan for the ultimate tech support experience
4 in-person sessions (60 mins each, soft cap) + Enhanced unlimited phone/remote support (up to 4 hrs/month)
Priority booking for in-home visits
24/7 VIP support with 4-hour response time – reach Areeb faster
20% off repairs with 90-day warranty
Free annual device overhaul + quarterly training sessions to boost tech skills (e.g., avoiding scams, using iPhone features)
Scam protection tips and full-priority support
Welcome Setup Call
Referral Bonus
One-Time Services
$149
Device Setup Service
One-Time Repair Service
Book an appointment
Schedule tech help with us!
Pick a time for a phone call, in-person visit (Gold/Platinum), or one-time service.
Additional in-person sessions are $50 per visit for all subscription members once their monthly limit is reached.
Members use your hours.
Not a member? Start with a free 15-minute chat!
Our Story
We’re Areeb and Viet, two college students studying coding and tech. We both work at Verizon and noticed many customers, especially seniors, struggled with their phones, computers, and Wi-Fi because they didn’t have time or felt too confused to ask for help. As students, we wanted to make tech help easy, so we started PrimeTech Concierge to solve your tech problems with simple, friendly support—whether it’s a quick call or an in-person visit!
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!